Terms & Conditions

Introduction

The website www.tokompoloi52.com is an online store (e-shop) that sells products via the Intenet, created and operated by the corresponding company To Kompoloi 52, located in the Municipal Market of Chania, no.52 and legally represented, with Tax Registration Number (TRN) 029082229 in the Tax Office/Public Financial Service of Chania, contact e-mail address [email protected], phone service at: (+30) 28210 40350 (From now on solely referred as To Kompoloi 52 for the sake of brevity).

The following terms and conditions will apply for the use of the e-shop under the brand name tokompoloi52.com, also found on the corresponding web address tokompoloi52.com. Any user who enters, makes transactions or makes use of the provided services of the e-shop (from now on solely referred as “guest” and/or “user” or “customer” for the sake of brevity, depending on whether or not they limit their presence on the e-shop as a visitor or as a customer placing an order) is considered to consent to and abide by the following terms and conditions stated, without any exceptions. If a user does not consent to these terms, then they shall abstain from visiting or using the website, in addition to making any transactions or use of the provided services of the e-shop.

General terms and conditions

To Kompoloi 52 reserves the right to modify or revise freely the terms and conditions of use and transactions of the online store, whenever that is considered necessary, while pledging to inform the consumers for any change, through the platform of this website. All contracts conducted through this online store (e-shop) are drafted in Greek.

Copyright

All the intellectual property rights of this Website belong exclusively to tokompoloi52.com or any legally concerned third parties. By accessing this website, you agree that you accept the aforementioned intellectual property/ copyright laws. The brand logo tokompoloi52.com , under the trade name To Kompoloi 52 is property of the corresponding company To Kompoloi 52, Mavridakis Eftychios. The contents of this website, including all trade names, trademarks, photos and texts are considered intellectual property of the company To Kompoloi 52 and protected by the relevant provisions of the Greek Law, the European Law and the International conventions or third party property. The product names and company names stated on this website may be trademarks or trade names of their respective owners. Your access on this website should not be considered as a concession, therefore, ultimately or otherwise, of any license or right to use any symbols, logos, images, representations shown on this website, without any written consent from us or any third party owner.

Limitation of liability

The company To Kompoloi 52 has made every effort possible to display its products, with the utmost accuracy, through photos, detailed descriptions, comments and reviews. However, this website may contain errors (typographical, numerical and visual). Furthermore, we do not guarantee the accuracy or completeness of all the information on this website, nor do we guarantee that the use of the aforementioned website will always be carried out without any interruptions or errors. tokompoloi52.com does not guarantee any protection from online viruses or other harmful online data, through the use of its website.

Personal Data

To Kompoloi 52 precisely following and applying the principles of personal data protection, predicted by the International and European Law that regulates issues related to the electronic trade (e-commerce) ( Directive 2000/31/ΕC, PD 131/2003), as well as by the Consumer Protection Law (Law 2251/1994) that regulates issues related to distance sales and the relevant provisions of the Greek Law ( Law 2472/1997) for the protection of the individual and the protection of personal data as supplemented by the decisions of the President of the Commission for the Protection of Personal Data, PD 207/1998, 79/2000, article no.8 of Law 2819/2000 and the European Law with the corresponding Directives 95/46/ΕC țαȚ 97/66/ΕC, explicitly states that it will not proceed on any unauthorized use of your personal data and in no way will reveal, publish, sell, lease or exchange your personal data and/or information you submit to any third party, unless demanded by the applicable provisions for the revocation of confidentiality stated by Law 2225/1994 or any obligations issued by the national implementation of Directive 2006/24/EC.

The online store (e-shop) tokompoloi52.com operates in accordance with the applicable Greek and Community legislation and manages securely all your personal data for as long as you are registered to any of its services. The aforementioned data are deleted only after the cancellation of any trading transaction

Online Orders

Any orders placed on the online store are regarded as distance sale contracts, governed by the legislative framework of Law 2251/1994 (as it is applied until today) and the amendments stated on PD 131/2003 (Greek Government Gazette No. 116 A / 16.05.2003).

The user has the right to place a valid order on our online store, provided that they are legally capable of doing so, complying with the provisions of the Greek Civil Code (if they have completed the eighteenth year of age and are not subjected to any judicial support regarding the conclusion of a sale contract). Orders can also be placed by legal representatives of any legal citizen. To Kompoloi 52 reserves the right to claim from the supervisor or legal guardian the reimbursement of any order placed by legally incompetent people.

Cancellation of Orders – Refunds

If the online order was completed and the product has not been dispatched yet, contact us by phone at (+30) 28210 40350 during working hours and we will cancel the order and proceed on a full refund.

Also, returns are accepted in case of:

1) Incorrect product code delivery, dispatched by the store. In this case, the customer is not charged for the return shipping costs.

2) Damaged product delivery, due to poor packaging. In this case, our company shall replace the product with no extra charges for the customer.

3) Customer’s request to not keep the product(s) they received. If the customer does not wish to keep the product(s), they can return it without any extra charges within 30 working days from the day the package was delivered to them and they will get a full refund. Returns are accepted strictly within 15 days from the order’s dispatch. For out-of-Greece residents more flexible conditions can be applied, depending on the occasion.